Brittney Siewert
Germantown,WI
Summary
Meticulous and hard worker skilled at using creative and effective problem solving skills to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Dedicated to quality control and maintaining a status quo of work expected.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Chick-fil-A
5201 N Port Washington Rd, Glendale, WI 53217
10.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
General Manager
AES Restaurant Group LLC
10911 N Port Washington Rd, Mequon, WI 53092
05.2023 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Office Clerk/Sr Service Specialist
Ricoh USA
Brown Deer, WI
06.2022 - 03.2023
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Checked documentation for accuracy and validity on updated systems.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Copied, Scanned, and Packaged documents.
Collateral Specialist
NewRez
Milwaukee, WI
09.2021 - 06.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
Education
High School Diploma -
Germantown High School
Germantown, WI05.2018
Skills
- MS Office
- Mail handling
- Business operations
- Relationship development
- Spreadsheet Development
- Sorting and labeling
- Problem resolution
- Strategic Planning
Certification
ServSafe Certified
Timeline
Shift Leader
Chick-fil-A
10.2024 - Current
General Manager
AES Restaurant Group LLC
05.2023 - 10.2024
Office Clerk/Sr Service Specialist
Ricoh USA
06.2022 - 03.2023
Collateral Specialist
NewRez
09.2021 - 06.2022
High School Diploma -
Germantown High School