Brittney Sullivan
Bay City,MI
Summary
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of team building and working as efficiently as possible. Motivated to learn, grow and excel. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
ATS Printing
08.2021 - 04.2024
- Prompt Customer Service
- Daily communication between customers and assisting with their orders
- Processing multiple orders per day to ensure timely receival
- Correcting any mistakes during production and applying discounts when needed.
Bank Teller
TCF Bank
01.2021 - 08.2021
- Customer Service
- Engaging with customers and verifying identification and information
- Cashing checks, Handling withdrawals, and processing cash withdrawals
- Promoting bank products and services
- Process and assist customers with transactions.
City Carrier Assistant
USPS
12.2018 - 01.2021
- Operated vehicles and equipment to transport packages and mail pieces
- Engaged customers with pleasant demeanor and offered to help with mail-related issues
- Reported and discussed problems to appropriate personnel
- Collected mail from letter boxes on specific route both on foot and by vehicle
- Prepared and organized materials or mail for delivery.
Operations Management Specialist
UPS
04.2014 - 10.2018
- Customer service, timecards, training, computer skills, clerical
- Enhanced operational efficiency and productivity by managing budgets and accounts.
Merchandiser
Macy's
09.2013 - 04.2014
- Unpacking and setting out merchandise and customer service.
Crew Member
McDonald's
03.2012 - 06.2013
- Customer service, food preparation, cashier, basic cleaning duties.
Sales Associate
Aeropostale
09.2011 - 03.2012
- Sales, working cashier, basic cleaning duties, and customer service.
Education
Associates - General Studies
Delta College
University Center, MI01.2017
High School Diploma -
Western High School
Auburn, MI06.2012
Skills
- Communications
- Leadership
- Basic
- Cashier
- Clerical
- Customer service
- Issue Reporting
- Scheduling
- Microsoft Excel
- Microsoft Office
Timeline
Customer Service Representative
ATS Printing
08.2021 - 04.2024
Bank Teller
TCF Bank
01.2021 - 08.2021
City Carrier Assistant
USPS
12.2018 - 01.2021
Operations Management Specialist
UPS
04.2014 - 10.2018
Merchandiser
Macy's
09.2013 - 04.2014
Crew Member
McDonald's
03.2012 - 06.2013
Sales Associate
Aeropostale
09.2011 - 03.2012
Associates - General Studies
Delta College
High School Diploma -
Western High School
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