BRITTNEY TAYLOR
Clinton
Summary
For the past 13 years I have worked in food service, I have done it all from crew to management. With that being said, I am past ready for a change. I am great with cash handling (fast and accurate). I'm a very bubbly people person who works well with everyone. Over the years i have aquired exceptional customer service skills. I love organization and keeping things in order. I am a quick study and catch on to things fast. I am also very detail oriented and i make sure things are just right. I would say i am pretty familiar with the cannabis industry, i know most brands and some of who they calaborate with. In the ever growing industry there is always knowledge to be had though and i will continue to study and learn more. I feel like I would make a wonderful addition to you're already amazing team if you give me the opportunity.
Overview
12
12
years of professional experience
Work History
Line Cook
Tecumseh Golf Club
Tecumseh
04.2025 - Current
- Prepared a variety of dishes following club recipes and presentation standards.
- Managed food inventory, ensuring freshness and proper storage techniques.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours.
- Assisted in training new kitchen staff on food preparation procedures.
- Monitored cooking times and temperatures for food safety compliance.
- Communicated effectively with front-of-house staff to coordinate meal service.
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Shift Manager
Carroll's Corporation
Tecumseh
10.2023 - 10.2024
- Supervised daily operations to ensure efficient workflow and team performance.
- Trained new employees on company policies and operational procedures.
- Monitored inventory levels and coordinated restocking efforts as needed.
- Collaborated with team members to resolve customer inquiries and concerns effectively.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Counted and balanced registers.
- Delegated work to staff, setting priorities and goals.
- Used Point of Sale register system to complete transactions.
- Processed credit card payments and counted back change and currency with accuracy rate.
Crew trainer
McDonald's
Clinton
08.2014 - 02.2020
- Trained new crew members on operational procedures and customer service standards.
- Maintained cleanliness and organization of workstations during peak hours.
- Monitored food safety practices to ensure compliance with health regulations.
- Supported team members in achieving efficient workflow during busy shifts.
- Fostered a positive team environment through mentoring and support initiatives.
- Instructed new team members on correct procedures for operations.
- Encouraged open communication between trainees and management throughout the learning process.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
Education
High School Graduate -
Skills
- Customer service
- Cash handling
- Point of sale systems
- Inventory management
- Team leadership
- Order processing
- Time management
- Profit optimization
- Effective communication
- Problem solving
- Adaptability to change
- Mental math skills
- Guest inquiries
- Loyalty program promotion
- Training and onboarding
- Cash handling expertise
- Point-of-sale system operation
- Online orders preparation
- Payment processing
- Gift card handling
- Customer service excellence
- Patience and empathy
- Refund handling
- Conflict resolution
- Receipt handling
- Dependability and reliability
- Order taking
- Order packaging
- Staff training
- Attention to detail
- Cash handling and management
- Product recommendations
- Promotions and discounts
- Time management skills
- Cash drawer balancing
- Cleaning and sanitizing
- Inventory restocking
Timeline
Line Cook
Tecumseh Golf Club
04.2025 - Current
Shift Manager
Carroll's Corporation
10.2023 - 10.2024
Crew trainer
McDonald's
08.2014 - 02.2020