Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brittney Travis

Palm Harbor,FL

Summary

With fifteen years in high-end resort lounges and private club dining, I specialize in creating service experiences that feel personal, relaxed, and refined — where guests feel both valued and at ease. I bring a calm, confident service style built on genuine hospitality, polished etiquette, and strong attention to detail. I understand how to read a guest’s pace, energy, and preferences—creating service that feels personal, effortless, and memorable. Skilled in handcrafted cocktails, wine and spirit knowledge, and refined table service standards, I maintain consistency and grace during high-volume operations, while keeping the guest experience smooth and enjoyable. I take pride in creating an atmosphere that feels welcoming, elevated, and authentic, where guests return because the experience feels as if it were made specifically for them.

Overview

12
12
years of professional experience
1
1
Certification

Work History

SERVER

Palma Ceia Golf & Country Club
Tampa, Florida
08.2024 - 11.2025
  • Delivered refined, attentive, and discreet service to an exclusive membership community, while upholding strict standards of professionalism and club etiquette.
  • Built and maintained personalized relationships with members by learning preferences, anticipating needs, and providing warm, consistent hospitality.
  • Showcased expert knowledge of seasonal menus, wine pairings, and specialty cocktails to skillfully provide recommendations and up-sell premium offerings.
  • Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.

BARTENDER

Whiskey Wings
Tarpon Springs, FL
01.2020 - 01.2024
  • Provided personalized recommendations to guests, resulting in a 15% increase in premium liquor sales and positive customer feedback
  • Prepared and served alcoholic beverages
  • Efficiently handled a high volume of orders while maintaining a friendly and engaging demeanor
  • Processed cash and credit card transactions accurately
  • Maintained a consistently clean and organized bar area, adhering to all health and sanitation standards.
  • Recommended food and drinks to patrons based on preference, pairings and promotions

POOL BARTENDER - SERVER

Shephard’s Beach Resort
Clearwater Beach, Florida
01.2017 - 01.2020
  • Processed above daily revenue and consistently met targets for special events and promotions
  • Served VIP and Important Guests
  • Built Excellent relationships with guests to achieve repeat business
  • Delivered drinks and food to guests in poolside, beachfront, and lounge setting
  • Created unique cocktails and special of the day
  • Monitored patron alcohol consumption to encourage safely

SERVER - BARTENDER

Tate Island Grill - Sandpearl Resort
Clearwater Beach, Florida
12.2013 - 12.2016
  • Provided attentive and engaging poolside and bar service to resort guests, members, and VIP clientele.
  • Balanced high-volume orders and table/cabana service while maintaining polished hospitality and timing.
  • Managed inventory, maintained cleanliness, and ensured consistent drink quality.
  • Demonstrated menu knowledge by enthusiastically making recommendations.

Education

Medical Assistant Certificate -

Central Florida Institute
Palm Harbor, FL
01.2012

High School Diploma -

East Lake Highschool
Tarpon Springs, FL
06-2010

Skills

  • High-Volume Bartending with Speed & Accuracy
  • Craft cocktails and signature creations
  • Upscale etiquette and professional presentation
  • Wine, Champagne & Premium Spirits Knowledge
  • Calm, confident performance under pressure
  • Relationship building
  • Conflict resolution with composure
  • Upselling strategies
  • Positive, High-Energy Team Player
  • POS Systems (Micros, Toast, Aloha, Square, etc)

Certification

  • TIPS
  • Responsible Vendor Program
  • ServSafe
  • Food Handler’s Certification

Timeline

SERVER

Palma Ceia Golf & Country Club
08.2024 - 11.2025

BARTENDER

Whiskey Wings
01.2020 - 01.2024

POOL BARTENDER - SERVER

Shephard’s Beach Resort
01.2017 - 01.2020

SERVER - BARTENDER

Tate Island Grill - Sandpearl Resort
12.2013 - 12.2016

Medical Assistant Certificate -

Central Florida Institute

High School Diploma -

East Lake Highschool
Brittney Travis