Open To Work
Brittney Williams
Minneapolis,MN
Summary
Compassionate professional specializing in patient care and guest services. Expertise in active listening and attention to detail enhances guest satisfaction and operational efficiency. Balances guest needs with business objectives while managing check-in and check-out processes. Strong multitasking and communication skills facilitate effective collaboration with diverse teams.
Overview
3
3
years of professional experience
20
20
Certificates
Work History
Front Desk Agent
Cambria Hotel
Minneapolis, Minnesota
12.2025 - Current
- Welcomed guests promptly, facilitating seamless check-in and check-out experiences.
- Processed payments securely, ensuring confidentiality of guest information.
- Resolved guest complaints professionally, enhancing overall guest satisfaction and comfort.
- Responded to phone inquiries with detailed information about hotel services and amenities, ensuring informed guest decisions.
PCA
Abbey Care Inc Home Health
Saint Paul, Minnesota
09.2023 - 09.2025
- Facilitated patient bathing, dressing, and toileting, promoting comfort and maintaining dignity.
- Responded to patient call signals and lights, ensuring timely assistance for individual needs.
- Reminded patients regarding prescribed medications and nutritional supplements for optimal health.
- Collected and packaged biological specimens for laboratory transport to ensure timely diagnostics.
Education
CNA STUDENT
Manna Post-acute
Easley, SCSkills
- Guest services management
- Reservation coordination
- Payment processing
- Customer service excellence
- Attention to detail
- Organizational abilities
- Active listening skills
- Vital signs monitoring
- Patient support
- Medication management
- Infection control practices
- Patient monitoring strategies
Certification
Actives For Older Adults
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Front Desk Agent
Cambria Hotel
12.2025 - Current
PCA
Abbey Care Inc Home Health
09.2023 - 09.2025
CNA STUDENT
Manna Post-acute
Work Preference
Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Front Desk AgentPCACNA StudentOffice AssistantWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteHybridOn-SiteLocation: Minneapolis, MN
Open to relocation: Yes