BRITTNEY WILSON
Knoxville
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
Team Health
09.2023 - 06.2024
- Managed electronic health records and ensured accurate and timely documentation.
- Collaborated with interdisciplinary healthcare team to develop comprehensive care plans for patients.
- Ensured compliance with HIPAA regulations and maintained patient confidentiality at all times.
- Demonstrated strong interpersonal skills and empathy in all patient interactions.
- Facilitated communication between patients, families, and healthcare providers to ensure continuity of care.
Beauty Advisor
ULTA
10.2022 - 08.2023
- Managed and maintained relationships with customers by providing personalized beauty recommendations.
- Assisted in product merchandising and inventory management to ensure a visually appealing store environment.
- Participated in training sessions to stay up-to-date on beauty trends and new product launches.
- Collaborated with team members to meet and exceed sales goals on a monthly basis.
Support Technician
Sitel
12.2021 - 09.2022
- Collaborated with cross-functional teams to resolve complex technical issues.
- Responded to and resolved tickets and service requests in a timely manner.
- Installed and configured software applications and operating systems.
- Performed troubleshooting of hardware and software issues for clients.
- Provided technical support and assistance to users in a fast-paced environment.
Education Assistant
Humphreys Elementary School
11.2020 - 06.2021
- Assisted teachers in creating lesson plans and organizing classroom materials.
- Provided one-on-one support to students with learning disabilities.
- Utilized behavior management techniques to support students in the classroom.
- Collaborated with other education assistants to implement educational programs.
- Supported students in completing assignments and projects.
Education
High School Diploma -
Ppep Tec
Tucson, AZ12.2010
Associate Degree - Healthcare Administration
Martinsburg College
01-2022
Bachelor of Science - Health Science
South College
Knoxville, IA11-2025
Skills
- Flexible problem-solving
- Consistent patience
- Active listening skills
- Strategic issue analysis
- Effective time management
- Clear verbal communication
- Problem-solving skills
- Strong attention to detail
LANGUAGES
English | Native
Timeline
Patient Care Coordinator
Team Health
09.2023 - 06.2024
Beauty Advisor
ULTA
10.2022 - 08.2023
Support Technician
Sitel
12.2021 - 09.2022
Education Assistant
Humphreys Elementary School
11.2020 - 06.2021
High School Diploma -
Ppep Tec
Associate Degree - Healthcare Administration
Martinsburg College
Bachelor of Science - Health Science
South College
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