Brittny Alegria
SSA Group
HIGH POINT,NC
2
Languages
3
years of professional experience
Proven track record in enhancing customer satisfaction and team productivity through strategic merchandising and effective inventory control. Expertise in food safety and supervisory roles enables consistent process streamlining, significantly boosting efficiency and customer engagement. A strong commitment to fostering a collaborative environment drives results and maximizes operational success, ensuring that both team members and customers thrive.
Work History
Food Service Supervisor
5 Months- Supervised food service operations to ensure compliance with health and safety regulations.
- Trained and mentored staff on food preparation and customer service standards.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented new procedures that improved efficiency in food production processes.
- Monitored quality control measures to maintain high standards of food presentation and taste.
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Zoo Food Service Worker
3 Years- Delivers outstanding customer service by addressing inquiries and resolving issues promptly.
- Collaborates with team to streamline workflow, enhancing service speed and customer satisfaction.
- Maintains cleanliness and safety through strict adherence to sanitation protocols.
- Optimizes kitchen operations, leading to faster service and heightened customer satisfaction.
- Collaborated with team members to improve service efficiency during peak hours.
- Maintained cleanliness and organization in food preparation areas.
- Prepared and served meals according to health and safety regulations.
Manager
4 Months- Enhanced inventory accuracy, boosting product availability and customer satisfaction.
- Cultivated team excellence through training, elevating staff performance and morale.
- Optimized scheduling, streamlining operations for improved service and efficiency.
- Leveraged sales data insights for targeted promotions, driving seasonal revenue growth.
Dairy Queen
3 Months- Efficiently managed cash operations, ensuring financial accuracy and customer satisfaction.
- Resolved customer inquiries promptly, enhancing service quality and client retention.
- Prepared food items adhering to safety standards, ensuring a positive dining experience.
- Collaborated with team to streamline operations, improving workflow efficiency.
- Maintained clean workspaces, promoting a safe and hygienic environment.
Education
High School Diploma
Skills
Food Safety
Retail Management
Supervisory Experience
Team Leadership
Customer Relationship
Inventory Management
Teamwork
Communication skills
Food preparation
Staff leadership
Sanitation standards
Languages
Spanish - Native
English - Native
Timeline
Food Service Supervisor
SSA Group
03.2026 - CurrentRead More
Manager
Claire's
04.2025 - 08.2025Read More
Dairy Queen
Fourteen Foot
08.2024 - 11.2024Read More
Zoo Food Service Worker
SSA Group
03.2023 - 03.2026Read More
Eastern Randolph High School
High School Diploma
Read More