Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Leasing Agent
Brittany Place Apartments
Atlanta, GA
07.2024 - Current
Inspected vacant units and ensured they were ready for showings.
Greeted prospective tenants, answered questions, and provided tours of the property.
Maintained accurate records of all tenant leases, payments, and occupancy status.
Resolved tenant complaints regarding maintenance or other issues in a timely manner.
Maintained a professional attitude when dealing with difficult situations or customers.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Maintained accurate records of all rental agreements and lease renewals.
Updated the property management software with changes in occupancy, rent payments and other tenant information.
Team Lead
Madrag
Morrow, GA
01.2023 - 07.2024
Trained new team members by relaying information on company procedures and safety requirements
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times
Coached team members in techniques necessary to complete job tasks
Sales Associate
Rainbow Clothing Store
Forest Park, GA
02.2023 - 12.2023
Increased sales revenue by developing and implementing strategic sales plans and forecasts
Improved sales performance through the development of effective sales strategies tailored to client needs
Increased sales volume by effectively training and motivating retail sales team members
Assisted in achieving sales targets through effective coordination with the sales team
Increased sales conversion rate by effectively directing customers to appropriate departments and sales associates
Day Care Teacher
Tara academy
Atlanta, GA
09.2019 - 08.2021
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques
Implemented hands-on, play-based strategies such as games and crafts for experiential learning
Supervised circle time, free play, outside play and learning and developmental activities
Communicated with children's parents and guardians about daily activities, behaviors and problems
Pediatric Nurse
Daffodil Pediatrics
Education
High School Diploma -
McNair High School
Atlanta
05.2018
Skills
Bilingual in Spanish and English
Organizational and Planning Skills
Verbal and Written Communication
Positive Attitude and Energetic
Teamwork and Collaboration
Time Management
Team Leadership
Staff Training and Development
Customer Relationship Management (CRM)
Sales Techniques
Customer Service
Property tours
Office management
Telephone and email etiquette
Social media marketing
Property maintenance
Application processing
Timeline
Leasing Agent
Brittany Place Apartments
07.2024 - Current
Sales Associate
Rainbow Clothing Store
02.2023 - 12.2023
Team Lead
Madrag
01.2023 - 07.2024
Day Care Teacher
Tara academy
09.2019 - 08.2021
Pediatric Nurse
Daffodil Pediatrics
High School Diploma -
McNair High School
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