Summary
Overview
Work History
Skills
Timeline
Generic

Yesenia MacKinnon

Willis,TX

Summary

Bilingual highly-motivated professional seeking to take on new challenges. Prioritize projects and multitask effectively to achieve project goals. Strong work ethic, methodical, and detail-oriented team player. Effective at working unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Leasing Agent

Tipton Group
10.2023 - 05.2024
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Distributed and followed up on tenant renewal notices.
  • Invited prospects to fill out application upon completion of property tour.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Conducted property tours to highlight features of properties.
  • Used Onesite to keep record of financial transactions and rental applications.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Kept meticulous records of correspondence between management and tenants.
  • Monitored advertising effectiveness by gathering information about market competition in local area.
  • Collected rent and tracked resident payments and information in computer system.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Leasing Agent

Alpha Barnes
04.2019 - 02.2020
  • Greeted clients, showed apartments, and prepared leases.
  • Responded to requests and scheduled appointments for property showings.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Communicated effectively with residents and on-site associates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Planned special events for resident appreciation.

Skills

  • Background Checks
  • Bilingual: English/Spanish
  • Bookkeeping
  • Event Planning
  • Fair Housing Policies
  • Lease Renewals
  • Maintenance Request and Handling
  • Market Survey
  • Microsoft Office
  • Office Management
  • Property Tours and Inspections
  • Relationship Building and Rapport
  • Rent Collection
  • Social Media Marketing

Timeline

Leasing Agent

Tipton Group
10.2023 - 05.2024

Leasing Agent

Alpha Barnes
04.2019 - 02.2020

Similar Profiles

CREATE PROFILE
Yesenia MacKinnon