Brittny VanHoesen

• Completed point of sale opening and closing procedures.
• Approved regular payroll submissions for employees.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings

• Managed and oversaw creative projects to drive quality, accuracy and deadline management.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Trained and guided team members to maintain high productivity and performance metrics.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Assisted in recruiting, hiring and training of team members.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated customer needs and feedback to drive product and service improvements.
• Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

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• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
• Worked flexible hours across night, weekend, and holiday shifts.

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
• Carefully interviewed, selected, trained, and supervised staff.
• Correctly calculated inventory and ordered appropriate supplies.
• Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Assisted in development and implementation of new menus to offer variety and options to customers.