Proactive professional with extensive experience in emergency dispatching and supervising PCAs. Expertise in operational protocols and crisis management, driving effective communication and team leadership to enhance emergency response outcomes.
Overview
8
8
years of professional experience
2015
2015
years of post-secondary education
Work History
911 Emergency Dispatcher
Carroll County EOC
McCarley, Mississippi
10.2021 - 10.2025
Dispatching fire and police to emergency situations
Handling distressed callers
Paperwork for deputies.
PCA
Brooklyn Hall PCH
Mathiston, Mississippi
12.2017 - 09.2025
Bathing
Dressing
Activities
Laundry
Cleaning
Supervising floor PCA worker for 2 years.
Education
Eupora High School
Eupora, MS
Skills
Dispatch software
Emergency communication
Crisis management
Operational protocols
Leadership skills acquired supervising PCAs and dispatching