Britton Turner

- Successfully operated and managed an e-commerce business for over 10 years, specializing in various consumer goods

- Developed and implemented e-commerce strategies to drive sales, increase customer engagement, and enhance online presence

- Managed all aspects of the business, including inventory management, marketing, customer service, and financial operations

- Provided exceptional customer service to online customers, addressing inquiries, resolving issues, and ensuring customer satisfaction via phone, email, and live chat

- Collaborated with third party teams to streamline processes, improve customer experience, and drive repeat business

- Managed shipping and logistics operations, coordinating the timely and efficient delivery of products to customers

- Implemented payment optimization strategies to streamline transactions between vendors and consumers, resulting in improved efficiency and cost savings

- Negotiated favorable payment terms with vendors to ensure timely payments and minimize late fees

-Led the development and implementation of an online real estate school, Operational and accredited today nationwide by National Association of Realtor's, NAR, to ensure accuracy and quality

- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.

-Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.

- Developed curriculum, course materials, and online learning platforms to deliver high-quality real estate education

- Managed project timelines, budgets, and expectations to ensure the successful delivery of the online school platform

- Provided support to real estate agents, assisting with marketing materials, client communications, and transaction coordination

- Proficient in using Georgia Multiple Listing Service (GAMLS) and First Multiple Listing Service (FMLS) to access and manage real estate listings and data

- Utilized GAMLS and FMLS platforms to conduct property searches, analyze market trends, and provide valuable information to clients and executive leadership

- Experienced in assisting customers and leadership from first interaction to close.