Brittany Bianchi
Lakeville,MN
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Park Nicollet
Burnsville, MN
01.2022 - 05.2025
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Ordered and maintained supply inventory for medical office.
- Processed referrals for specialist care when requested by physicians or patients.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Completed relevant insurance and other claim forms.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Delivered high-quality administrative and customer service to sustain patient and workflow.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Trained new staff in relevant processes and procedures.
- Managed conflict resolution within the team to maintain a positive work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Stock Associate
Aerie By American Eagle
Eagan, MN
05.2024 - 03.2025
- Assist in the unloading of deliveries, sorting merchandise, and processing items for the sales floor.
- Collaborate with the sales team to ensure that merchandise displays are visually appealing and up to date.
- Maintain stockroom organization, ensuring the proper storage and labeling of products for easy accessibility.
- Help customers locate items, offer assistance with fitting room requests, and provide product knowledge when needed.
Sales Associate
Lakeville Liquor
Lakeville, MN
07.2020 - 12.2022
- Assessed customer needs to provide assistance and information on product features.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Conducted inventories on a regular basis to track stock levels.
- Processed transactions using a point-of-sale system.
- Answered customer inquiries regarding product features, pricing, and availability.
- Upsold additional items based on customer interests and needs.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Associate of Science - Criminal Justice
Iowa Central Community College
Fort Dodge, IA05-2020
Skills
- Problem solving
- Time management
- Employee training
- Team collaboration
- Conflict resolution
- Patient relations
- HIPAA guidelines
- Verbal and written communication
- Organizational skills
- Detail-oriented
- Reliability
Certification
- CPR Certified
Timeline
Stock Associate
Aerie By American Eagle
05.2024 - 03.2025
Medical Receptionist
Park Nicollet
01.2022 - 05.2025
Sales Associate
Lakeville Liquor
07.2020 - 12.2022
Associate of Science - Criminal Justice
Iowa Central Community College
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