Briza Razo
South Jordan,UT
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Beauty Advisor and Sales
Sephora
11.2024 - Current
- As a beauty advisor I help customers and cashiers handle money
- We are encouraged to sell as much as possible for sales
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
Service Specialist
Raising canes
05.2022 - 09.2023
- Worked hard and full time as well getting 40 hours a week, got promoted and quickly got certified AS A service specialist which means I was very devoted to customers and their experience here
- Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
- Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
- Evaluated systems according to predetermined checklist and noted issues.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
Cashier
Marcos pizza
04.2021 - 01.2022
- First job i had a teenager worked full time quit because i moved
Education
Some College (No Degree) -
Utah Valley University
Orem, UTRedwood Dental School
Bluffdale, UT03-2025
High School Diploma -
Bingham Highschool
South Jordan, UT05.2024
Skills
- Proficient in Spanish
- Chinese (basic proficiency)
- Open to learning
- Eager for new projects
- Strong morals
- Consistently Focused
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
Awards
- CPR Certified
- Service Specialist
- Good GPA in school
Personal Information
Date of Birth: 05/01/2005
Certification
certified dental assistant
Languages
Spanish
Native or Bilingual
Timeline
Beauty Advisor and Sales
Sephora
11.2024 - Current
Service Specialist
Raising canes
05.2022 - 09.2023
Cashier
Marcos pizza
04.2021 - 01.2022
Some College (No Degree) -
Utah Valley University
Redwood Dental School
High School Diploma -
Bingham Highschool