Brizani Eddings
Maysville,NC
Summary
Motivated and compassionate student with hands-on experience in healthcare support roles, including front-desk coordination at Aspen Dental and patient meal service at CarolinaEast Health System. Skilled in patient communication, appointment management, and maintaining a clean, organized environment. Known for professionalism, attention to detail, and a strong work ethic in fast-paced clinical settings. Seeking a work-study opportunity to continue building meaningful experience while contributing to quality patient care.
Overview
2
2
years of professional experience
Work History
Patient Experience Coordinator
Aspen Dental Office
Jacksonville, NC
08.2024 - 08.2025
- Served as the “Director of First Impressions,” greeting patients and setting a positive, professional tone for their visit.
- Provided direct patient support, addressing questions, resolving concerns, and ensuring every individual felt welcomed and valued.
- Managed appointment scheduling, patient flow, and front-office operations to maintain efficient day-to-day function of the dental practice.
- Built trust and rapport with patients, helping ease dental anxiety and fostering long-term relationships through compassionate communication.
- Created a positive and welcoming environment, contributing directly to patient satisfaction and overall experience.
- Collaborated with dental and administrative team members to deliver seamless, coordinated care across departments.
- Contact insurances companies to verify insurance and coverage
Hospitality Associates
Carolina East Hospital
New Bern, NC
06.2023 - 07.2024
- Delivered meal trays and nutritional items to patients in accordance with dietary restrictions and hospital protocols, ensuring patient satisfaction and safety.
- Communicated with patients to confirm meal selections, resolve food service issues, and provide courteous, responsive service.
- Collaborated with nursing staff and dietary teams to meet individualized patient needs and accommodate last-minute changes.
- Maintained clean and sanitary food handling procedures, following infection control and hospital hygiene standards.
- Supported a positive healing environment by treating patients and their families with empathy, professionalism, and respect.
- Helped manage food cart inventory and restock supplies to ensure efficient mealtime operations across hospital units.
Education
White Oak High School
Jacksonville, NCSkills
- Leadership qualities
- Medical terminology proficiency
- Healthcare
- Teamwork
- Patient Care
Timeline
Patient Experience Coordinator
Aspen Dental Office
08.2024 - 08.2025
Hospitality Associates
Carolina East Hospital
06.2023 - 07.2024
White Oak High School