Brizeida Alvarado
Estherville
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Focused on prioritizing tasks to meet consumer needs. Possesses good public relations and communication skills.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Customer Service Cashier
Walmart
Spirit Lake
04.2025 - Current
- Assist customers with any grocery needs.
- Collaborate with staff to maintain a safe and organized environment.
- Provide individualized attention and guidance by working as a team.
- Helped manage the front end by implementing a positive attitude.
- Processed customer transactions using point-of-sale system efficiently.
- Handled customer complaints professionally to ensure satisfaction.
- Collaborated with team members to improve service delivery standards.
- Organized merchandise displays to enhance customer engagement.
- Educated customers about promotions and loyalty programs effectively.
- Ensured store cleanliness and safety by following company protocols.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Assisted customers with locating merchandise within the store.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Addressed customer questions and concerns regarding products and services.
Waitress/Host
Don José Mexican Restaurant
Estherville
11.2024 - 03.2025
- Provided great customer service in a fast-paced restaurant environment.
- Took customers orders accurately and efficiently.
- Delivered food and beverages promptly to enhance dining experience.
- Assisted kitchen staff by communicating special requests or dietary needs.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Handled cash transactions and processed payments with accuracy.
- Collaborated with team members to ensure smooth restaurant operations.
- Resolved customer complaints professionally and efficiently to ensure satisfaction.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
- Replenished beverages when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
Grocery Bagger
Fareway
Estherville
11.2021 - 05.2022
- Bagged groceries efficiently for customer satisfaction and quick service.
- Assisted customers with their purchases and provided friendly support.
- Maintained cleanliness and organization of bagging area for safety compliance.
Education
Estherville Lincoln Central High School
Estherville, IASkills
- Customer service
- Cash handling
- Merchandise organization
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Attention to detail
- Food safety compliance
- Customer engagement
- Relationship building
- Problem solving
- Refund handling
- Customer inquiries
- Cultural awareness
- Patience and composure
- Basic math
- Phone etiquette
- Cash register operation
- Customer satisfaction
- Positive and professional
- Reliability
- Bagging items
- Multitasking
Languages
Spanish
Native/ Bilingual
Affiliations
- Currently in college
- Participate in choir and singing events
Timeline
Customer Service Cashier
Walmart
04.2025 - Current
Waitress/Host
Don José Mexican Restaurant
11.2024 - 03.2025
Grocery Bagger
Fareway
11.2021 - 05.2022
Estherville Lincoln Central High School