Brän McClelland
Tyler
Summary
Dedicated and customer-focused sales professional with 6 years of experience in one-on-one retail sales at Boomtown Vapor. Skilled in customer service, team management, and conflict resolution. Passionate about creating a positive shopping experience while maintaining a clean and organized workspace.
Overview
7
7
years of professional experience
Work History
Manager of Business Development and Sales
Boomtown Vaoir
06.2019 - 03.2025
- Provided exceptional one-on-one customer service, assisting customers in selecting products tailored to their needs.
- Managed daily operations, ensuring a clean, organized, and welcoming store environment.
- Trained and guided team members to improve sales performance and customer interactions.
- Resolved customer concerns efficiently, de-escalating tense situations and ensuring satisfaction.
- Maintained product knowledge to educate customers and drive sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
Carpenter Subcontractor
Abears Construction LLC.
02.2018 - 06.2019
- Consistently delivered top-notch results while adhering to budget constraints, showcasing resourcefulness in materials sourcing and allocation management.
- Elevated property value for homeowners with custom-designed carpentry work such as built-ins, cabinetry, and trim work.
- Proactively addressed potential project roadblocks by conducting regular check-ins with clients, ensuring open lines of communication and swift resolution of concerns.
- Utilized eco-friendly practices whenever possible, incorporating sustainable materials and energy-efficient techniques to minimize environmental impact.
Education
High School Diploma -
Premier Highschool
San Antonio, TX05-2018
Skills
- Customer Service & Sales
- Team Leadership & Management
- Conflict Resolution & Problem-Solving
- Organization & Cleanliness
- Product Knowledge & Upselling
- Cash Handling & POS Systems
- Decision-making
- Time management
- Inventory management
Timeline
Manager of Business Development and Sales
Boomtown Vaoir
06.2019 - 03.2025
Carpenter Subcontractor
Abears Construction LLC.
02.2018 - 06.2019
High School Diploma -
Premier Highschool
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