Emily Tarver
Knoxville,TN
Summary
Dynamic Business Development Representative with expertise in online automotive sales at North Knox Chrysler Dodge Jeep Ram. Proven track record in lead generation and customer relationship management, fostering strong client connections. Adept at training teams and resolving conflicts, ensuring exceptional service and seamless transactions. Committed to driving sales and enhancing customer experiences.
Overview
13
13
years of professional experience
Work History
Business Development Representative - Automotive Internet Sales Expert
North Knox Chrysler Dodge Jeep Ram
08.2023 - Current
- Specialize in online car sales by managing digital leads and converting inquiries into appointments and closed deals.
- Build and maintain strong relationships with prospective and existing clients to understand their vehicle needs and preferences.
- Provide detailed product knowledge on new and used vehicles to help customers make informed purchasing decisions.
- Collaborate with sales managers and dealership teams to ensure a seamless customer experience from first contact to post-sale follow-up.
- Utilize CRM systems to track interactions, follow-ups, and sales conversions effectively.
Team Lead
Target
10.2019 - 03.2021
- Supervised team members, ensuring high levels of performance and customer service.
- Trained and developed staff to maintain efficient operations and improve service standards.
- Resolved conflicts and promoted a collaborative team environment.
Teacher
Tree House Learning Center
01.2018 - 08.2019
- Created and delivered engaging lesson plans for early childhood education.
- Managed classroom materials, student behavior, and individualized learning.
- Encouraged a positive, inclusive learning environment.
Shift Manager
Dollar Tree
02.2012 - 11.2014
- Oversaw store operations during assigned shifts, including staff supervision.
- Managed inventory and customer service issues in a fast-paced retail setting.
- Coached and disciplined staff to improve overall performance.
Education
High School Diploma -
Halls High School
Knoxville, TN08.2012
Skills
- Customer Service & Sales
- Internet & Digital Product Knowledge
- Team Leadership & Staff Training
- Conflict Resolution
- Lesson Planning & Classroom Management
- Adaptability & Problem-Solving
- Attention to Detail
- Verbal and Written Communication
- Lead generation
- Customer relationship management
- Active listening
- Problem solving
Timeline
Business Development Representative - Automotive Internet Sales Expert
North Knox Chrysler Dodge Jeep Ram
08.2023 - Current
Team Lead
Target
10.2019 - 03.2021
Teacher
Tree House Learning Center
01.2018 - 08.2019
Shift Manager
Dollar Tree
02.2012 - 11.2014
High School Diploma -
Halls High School
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