Accomplished graduate from Slippery Rock University and Youngstown University. First, an assistant manager with a proven track record at Big Shot Bob's, enhancing customer satisfaction and streamlining operations. Expert in staff management and software development; also exceling in fostering workplace safety and driving team performance. Achieved significant reductions in cash discrepancies, demonstrating a keen ability to lead and innovate. Results-driven Computer Science professional with good technical skills, firm grasp of business needs and understanding of user requirements gathering. Assesses risks, troubleshoots problems, and conducts tests. Excellent communication and planning abilities.