Brock Boltz
Pana,IL
Summary
With a proven track record at Great American Insurance Group, I excel in claims adjustment, blending critical thinking with exceptional communication to streamline processes and enhance client satisfaction. My expertise in claims investigation and settlement negotiation, coupled with a highly motivated approach, has significantly improved caseload management efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Claims Adjuster
Great American Insurance Group
Peoria, IL
07.2023 - Current
To call insureds and adjust any damages they may have.
Claims Adjuster
Crop Risk Services
Decatur, IL
07.2012 - 07.2023
Claims adjuster to work their policy where it was needed.
Education
High School Diploma -
Central A&M High School
Moweaqua, IL05-2002
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Claims processing
- Team collaboration
- Advanced oral and written communication skills
- Caseload management
- Settlement negotiation
- Decision-making
- Policy interpretation
Certification
Crop Adjuster Proficiency Program (CAPP) certification
Timeline
Claims Adjuster
Great American Insurance Group
07.2023 - Current
Claims Adjuster
Crop Risk Services
07.2012 - 07.2023
High School Diploma -
Central A&M High School