Brock Burres
Lubbock,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Prompt and ready person who is always driven to perform the best for the company.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Associate
H-E-B
08.2022 - Current
- Helped large volumes of customers every day with positive attitude and focus on customer satisfaction.
- Delivered prompt service to prioritize customer needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Informed customers about special promotions and provided detailed information for various products.
- Responded proactively and positively to rapid change.
Sales Representative
Vector Marketing Company
05.2022 - 08.2022
- Trained and mentored new sales representatives.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
Education
BBA - Marketing
Texas Tech University
Lubbock, TX05.2024
Skills
- Customer Service and Assistance
- Exceptional Communicator
- MS Office Proficiency
- Complex Problem-Solving
- Selling Skills
- Closing Sales
Certification
- Microsoft Excel, Word, and PowerPoint
- OSHA Certified
Timeline
Customer Service Associate
H-E-B
08.2022 - Current
Sales Representative
Vector Marketing Company
05.2022 - 08.2022
BBA - Marketing
Texas Tech University
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