Brock Coron
Jenison,MI
Summary
Dynamic and results-driven professional with extensive experience at Little Caesars, excelling in customer service and team management. Proven track record in training employees and enhancing operational efficiency. Skilled in cash handling and scheduling, consistently resolving customer issues to boost satisfaction and retention. Passionate about fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Little Caesars
Hudsonville, MI
07.2024 - Current
- Trained new employees on procedures and customer service standards.
- Oversaw cash handling procedures during shifts to maintain accuracy.
- Resolved customer complaints effectively to enhance satisfaction and retention.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Delegated work to staff, setting priorities and goals.
- Assisted in managing daily store operations and staff scheduling.
Crew Leader
Little Caesars
Hudsonville, MI
07.2023 - 07.2024
- Supervised team members during busy shifts to ensure efficient service.
- Assisted customers with orders and resolved any issues promptly.
- Maintained cleanliness and organization in the preparation area and dining space.
- Monitored task completion to meet company standards for performance.
Crew Member
Little Caesars Pizza
Hudsonville, MI
12.2022 - 07.2023
- Prepared and cooked pizzas following Little Caesars' quality standards.
- Operated cash register and handled customer transactions efficiently.
- Collaborated with team to ensure timely order fulfillment during peak hours.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma -
Hudsonville Public Schools
Hudsonville, MI05-2025
Skills
- Customer service
- Employee training
- Cash handling
- Team management
- Operational oversight
- Scheduling
Timeline
Assistant Manager
Little Caesars
07.2024 - Current
Crew Leader
Little Caesars
07.2023 - 07.2024
Crew Member
Little Caesars Pizza
12.2022 - 07.2023
High School Diploma -
Hudsonville Public Schools
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