Brock Hearth
sparta,Michigan
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
4
4
years of professional experience
Work History
Cashier
Play It Again Sports
12.2023 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handle buying items from customers and giving them the correct amount of money for the items they brought in.
Fire Hydrant Maintenance
City Of Grand Rapids
05.2023 - 08.2024
- Painted fire hydrants
- Reported broken or leaking fire hydrants
- Flushed and bobbed fire hydrants
Golf Shop Attendant
Moss Ridge
03.2021 - 08.2022
- Assisted in overseeing outside golf operations and staff and followed daily procedures and policies.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Supported smooth course operations during tournaments by checking in players, distributing scorecards, and overseeing starting times at the first tee box area as necessary.
- Maintained clean, orderly and inviting golf shop and assisted with merchandising and advertising.
Landscape Worker
Rockford Hardscapes
06.2021 - 08.2021
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Developed and maintained efficient irrigation system for outdoor areas.
- Mowed lawns using self-propelled and riding mowers.
- Created rock patios using bricks and different rocks.
- Performed planting, watering, mulching, and edging of lawns.
Education
MBA - Marketing And Entrepreneurship
Calvin University
Grand Rapids, MI05-2026
High School Diploma -
Kent City High School
Kent City, MI06-2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash handling and management
- Maintaining store appearance
- Heavy Equipment Operation
- Fertilizer Application
- Tree planting
- Time Management
Timeline
Cashier
Play It Again Sports
12.2023 - Current
Fire Hydrant Maintenance
City Of Grand Rapids
05.2023 - 08.2024
Landscape Worker
Rockford Hardscapes
06.2021 - 08.2021
Golf Shop Attendant
Moss Ridge
03.2021 - 08.2022
MBA - Marketing And Entrepreneurship
Calvin University
High School Diploma -
Kent City High School
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