Brock Lowery
San Francisco,CA
Summary
Detail-oriented hospitality expert skilled in managing fine dining operations and event logistics. Proven ability to enhance guest satisfaction through effective staff training and meticulous resource coordination, ensuring seamless service delivery and memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Restaurant/Event Manager
Black Prong Resort
, FL
02.2026 - Current
- Oversaw daily fine dining-restaurant operations to ensure optimal guest experiences and service quality.
- Trained and mentored staff on fine dining standards, ensuring adherence to operational procedures.
- Developed event timelines and schedules, enhancing resource allocation and participant engagement.
- Collaborated with vendors to secure services, negotiating contracts that improved event quality.
Restaurant/Event Server
Golden Ocala Golf and Equestrian Club
, FL
09.2025 - 02.2026
- Delivered exceptional customer service by anticipating guest needs and promptly addressing inquiries from guests and staff.
- Guided guests in menu selections and accommodated special dietary requests to enhance dining experience.
- Arranged dining areas for events, ensuring attention to detail for optimal guest satisfaction.
Restaurant Manager
The Fireman Hospitality Group
NYC
07.2023 - 01.2025
- Managed daily operations, driving efficiency, consistency, and quality in food and service.
- Scheduled staff shifts to align availability with operational needs, ensuring adequate coverage.
- Facilitated training modules to prepare new staff for successful restaurant opening.
- Coordinated reservations and seating arrangements for optimal guest experiences.
Event Coordinator
City Vineyards
NYC
04.2023 - 09.2023
- Managed logistics and operations for events, ensuring all elements were in place for successful execution.
- Collaborated with cross-functional teams to execute events smoothly, enhancing attendee experience.
- Conducted post-event analysis to identify improvements for future events, informing planning processes.
Restaurant Server - Fine Dining
DisneyWorld
Orlando, Florida
10.2021 - 10.2022
- Managed 15-20 guest section over 8+ hours, ensuring timely service and guest satisfaction.
- Addressed patron requests, including allergy accommodations and beverage refills, enhancing overall dining experience.
Education
Pilot Certification - Airline Pilot
Venture West Aviation
Mesa, AZ07-2025
Diploma -
Athens Area High School
Athens, PA06-2016
Skills
- Event planning
- Event logistics
- Vendor management
- Budget management
- Budgeting and finance
- Staff training
- Team mentorship
- Attention to detail
- Food service
Timeline
Restaurant/Event Manager
Black Prong Resort
02.2026 - Current
Restaurant/Event Server
Golden Ocala Golf and Equestrian Club
09.2025 - 02.2026
Restaurant Manager
The Fireman Hospitality Group
07.2023 - 01.2025
Event Coordinator
City Vineyards
04.2023 - 09.2023
Restaurant Server - Fine Dining
DisneyWorld
10.2021 - 10.2022
Pilot Certification - Airline Pilot
Venture West Aviation
Diploma -
Athens Area High School