Summary
Overview
Work History
Education
Skills
Timeline
ProjectManager

Brock Ray

Murray,KY

Summary

Seasoned professional with a proven track record in operations management and strategic project planning. Demonstrated expertise in enhancing operational efficiency by over 100% through innovative program creation. Skilled in fostering robust client relationships and leading teams to exceed business development goals.

Overview

28
28
years of professional experience

Work History

Owner/Operator Specialist

Dent Doctor
04.2002 - Current
  • Manage all day-to-day business operations.
  • Perform quality control after every job processed.
  • Study and develop new skills to enhance performance and quality.
  • Work closely with clients to maintain time management, ensuring scheduling procedures were efficient and effective.
  • Trained and motivated employees to perform daily business functions.
  • Enhance operational efficiency and productivity by managing budgets, accounts, and costs.
  • Consult with clients daily to assess needs and propose optimal solutions.
  • Manage purchasing, sales, marketing and customer account operations efficiently.
  • Established foundational processes for business operations.

Farm Manager

Murdock Poultry Farms
09.2018 - 02.2024
  • Managed all business accords
  • Operated large amount of machinery from tractors to bulldozers and everything in between.
  • Developed computer program which more than doubled farm performance.
  • Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
  • Maximized operational profits by closely inspecting and dissecting poultry, assessing quality, performing quality control, and identifying problems such as disease or defects in growth.
  • Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
  • Led team of up to 10 skilled and unskilled farm personnel.
  • Analyzed soil to measure pH, minerals, and organics to judge best additives and amendments for maximum poultry production and disease prevention.
  • Developed operational budget and monitored farm expenses to enforce and achieve budget adherence.
  • Completed structural inspections to determine maintenance requirements and organize repairs.
  • Adjusted production strategies to account for changing factors such as market and weather conditions.
  • Maintained tidy, clean and well-organized farm for optimal productivity and professionalism.
  • Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
  • Inspected and performed maintenance on all equipment used in poultry production.

Co-owner/Head of Sales

BG Motors
06.1997 - 02.2002
  • Established foundational processes for business operations.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Networked with other businesses and customers to increase sales opportunities and contacts.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

Biology

Murray State University
Murray, KY

Skills

  • Operations management
  • Quality management systems
  • Human resource management
  • Sales management
  • Maintenance and preventive maintenance
  • Strategic project planning
  • Small business operations
  • Financial planning
  • Business development
  • Budget administration
  • Program creation and implementation
  • Proficient with microsoft office

Timeline

Farm Manager

Murdock Poultry Farms
09.2018 - 02.2024

Owner/Operator Specialist

Dent Doctor
04.2002 - Current

Co-owner/Head of Sales

BG Motors
06.1997 - 02.2002

Biology

Murray State University
Brock Ray