Summary
Overview
Work History
Education
Skills
Timeline
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Brock Wendland

Casper,WY

Summary

Enthusiastic and reliable professional. With a strong work ethic and exceptional customer service skills at Casper Country Club, with the goal to enhance guest experiences and resolve concerns swiftly. Takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs as well as maintaining focus and a positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server

Casper Country Club
05.2022 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Remodeling Crew Member

Five AM Investments
06.2021 - 04.2022
  • Supported overall team success by assisting other crew members as needed.
  • Solved problems creatively during unforeseen complications while adhering to project specifications.
  • Developed expertise in various remodeling techniques, allowing for greater versatility on job sites.

Education

Associate of Science - Psychology

Casper College
Casper, WY
05.2025

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance

Timeline

Server

Casper Country Club
05.2022 - 04.2024

Remodeling Crew Member

Five AM Investments
06.2021 - 04.2022

Associate of Science - Psychology

Casper College

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Brock Wendland