Brock Daniel Mixon
Nashville,TN
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Apartment Leasing Agent/Lead Concierge
Giarratana Management
09.2023 - Current
- Streamlined leasing processes by implementing efficient record-keeping methods, ensuring accurate documentation and reducing errors.
- Improved overall occupancy rates by conducting thorough market research to identify competitive pricing strategies and marketing techniques.
- Developed strong relationships with potential tenants through personalized tours, providing detailed information about available units, amenities, and community features.
- Conducted comprehensive background checks on prospective tenants to minimize risk and maintain a safe living environment for all residents.
- Managed move-in and move-out processes efficiently, minimizing vacancies by coordinating unit turnovers quickly and effectively.
- Maximized revenue generation by consistently meeting or exceeding monthly sales goals through proactive outreach efforts targeting qualified leads.
- Conducted weekly and monthly ledger audits to ensure all move ins and current residents are accurately charged.
Lead Server
The Four Seasons Hotel And Private Residences
08.2022 - 05.2023
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Streamlined the server team''s efficiency by implementing new training methods and communication strategies.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
Lead Bartender
Montage International: Palmetto Bluff
03.2022 - 08.2022
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Housing and Packing Shed Operations Manager
Mclain Farms
08.2021 - 04.2022
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Education
BBA - Finance And Business Management
Georgia Southern University
Statesboro, GA05.2020
Skills
- Financial Acumen
- Documentation Management
- Effective communication
- Attention to detail
- Time management
- Strong negotiation
- Problem-solving abilities
- Analytical thinking
- Sales expertise
- Customer service orientation
- Clear Communication
- Prospecting Assistance
- Building Rapport
- Market research
Certification
Private Pilot's License - ATP Flight Academy
Timeline
Apartment Leasing Agent/Lead Concierge
Giarratana Management
09.2023 - Current
Lead Server
The Four Seasons Hotel And Private Residences
08.2022 - 05.2023
Lead Bartender
Montage International: Palmetto Bluff
03.2022 - 08.2022
Housing and Packing Shed Operations Manager
Mclain Farms
08.2021 - 04.2022
BBA - Finance And Business Management
Georgia Southern University
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