Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist

Serriere Marshall

Gainesville,GA

Summary

Enthusiastic Leasing Consultant with 3 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Apartment Leasing Agent

Towne Park Apartments
Atlanta, GA
02.2022 - 02.2024
  • Greeted prospective tenants, answered questions and provided tours of available units.
  • Processed rental applications, verified references and conducted background checks.
  • Negotiated lease terms with tenants and collected security deposits.
  • Maintained accurate records of all rental activity in property management software.
  • Inspected vacated apartments to ensure that they were left in good condition.

Assistant Property Manager

ZRS Management
Atlanta, GA
05.2021 - 01.2022
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Leasing Consultant

The Landings Apartment Homes
Kennesaw, GA
03.2020 - 04.2021
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Advised on rental policies and procedures to ensure compliance with applicable laws.
  • Ensured that all paperwork was completed accurately in accordance with company policy.
  • Updated resident data into property management software system daily.
  • Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.

Education

Associate of Applied Science - Business Administration And Management

University of North Georgia
Dahlonega, GA
05-2025

Skills

  • Documentation Management
  • Building Rapport
  • Financial Acumen
  • Background Check Process
  • Sales and Marketing Aptitude
  • Lease Agreements
  • Sales Techniques
  • Clear Communication
  • CRM Software
  • Property Management
  • Account Management
  • Tenant Relations
  • Skilled Multi-Tasker
  • Maintenance Knowledge
  • Marketing and Advertising

Certification

  • Cpr/First Aid
  • CNA/CMA

Timeline

Apartment Leasing Agent

Towne Park Apartments
02.2022 - 02.2024

Assistant Property Manager

ZRS Management
05.2021 - 01.2022

Leasing Consultant

The Landings Apartment Homes
03.2020 - 04.2021

Associate of Applied Science - Business Administration And Management

University of North Georgia

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Serriere Marshall