Innovative and experienced individual with expertise in project management and creative problem-solving. Skilled in project coordination, crew management and innovative solution development. Committed to creating engaging and meaningful outcomes.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2023 - Current
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Responded to and resolved customer questions and concerns.
Helped store management meet standards of service and quality in daily operations.
Founder/President
Future Stars Theatre Company
08.2020 - Current
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Reduced operational costs through strategic cost management initiatives.
Created and formed youth enrichment programs revolving around theatre and performing arts.
Barista
Cafe Nutrition
09.2019 - 07.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.