Summary
Overview
Work History
Education
Skills
Timeline
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Brody Berthusen

Ankeny

Summary

Proven FedEx Express courier, adept in navigating with precision and ensuring timely deliveries, enhancing customer satisfaction significantly. Skilled in independent work and fostering strong customer relationships, my focus on detail and problem-solving has consistently elevated service quality. Achieved a notable increase in on-time delivery rates, demonstrating exceptional time management and interpersonal abilities.

Overview

2
2
years of professional experience

Work History

Courier

FedEx Express
07.2022 - 11.2024
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.

Education

Interactive Digital Studies - Computers/Social Media

University of Northern Iowa
Cedar Falls, IA

High School Diploma -

Sioux City East High School
Sioux City
05.2017

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management
  • Decision-making
  • Relationship building and rapport

Timeline

Courier

FedEx Express
07.2022 - 11.2024

Interactive Digital Studies - Computers/Social Media

University of Northern Iowa

High School Diploma -

Sioux City East High School

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Brody Berthusen