Brody Meier

Implement Departmental policies, procedures, and service standards.

Multiple Premier Service Award winner

Elite Status With HDFS

Daily Training

Building a strong Culture

PG7 Member

Ethos F&I Compliance certified

Implement Departmental policies, procedures, and service standards.

Managed day-to-day business operations.

Assessed income and expenses and adapted plans to improve profit levels.

Spader PS806 Member

Daily Training

• Implement departmental policies, procedures, and service standards.
• Provide employees with guidance in handling difficult or complex problems and the confidence to resolve escalated customer complaints quickly and effectively.
• Profit and Loss statements of $12 million +
• Ensuring Balance Sheets and monthly financial reports are accurate.
• Trimmed expenses while increasing sales.
• Daily training and store meetings.
• Building a strong culture.
• Certified in safe guarding and compliance auditing.
• Platinum HDFS Status
• PG7 Member

• Implement departmental policies, procedures, and service standards.
• Provide employees with guidance in handling difficult or complex problems and the confidence to resolve escalated customer complaints quickly and effectively.
• Daily training and store meetings.
• Ensuring monthly Profit and Loss statements, Balance Sheets, and monthly reports are accurate.
• Expense control and budgeting
• Increasing dealership net profit by 5%.
• Performing at industry benchmarks.
• Member of high performing 20 Group.
• Managed 25+ Employees

• Inventory Management for 7 different manufacturers.
• Determine annual sales goals through trends and high industry standards.
• Investigate clients’ financial and credit status to determine eligibility for financing.
• Hiring and training of employees to offer the highest level of customer service.
• Holding employees accountable for hitting and exceeding monthly sales goals.
• Growing sales volume to 1200 units per year.

• Demonstrate and explain products and services to persuade customers to purchase products or use our services.
• Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
• Final product delivery.

• Customer service.
• Up-sell through service.
• Closing duties including bank deposit.
• Schedule jobs for 5 technicians.