Brody Morales
Newberg
Summary
Dynamic and results-driven professional with extensive experience at Naps Thriftway, excelling in customer service and transaction processing. Proven ability to enhance customer satisfaction while maintaining accuracy in money handling. Recognized for effectively training new staff and reducing theft through vigilant monitoring, ensuring a secure shopping environment.
Overview
3
3
years of professional experience
Work History
Checker
Naps Thriftway
Newberg, OR
06.2025 - Current
- Resolved customer inquiries regarding pricing and product information.
- Monitored expiration dates and managed product rotation effectively.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Processed both cash and card purchases and returns.
- Restocked and organized merchandise in front lanes.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Reduced theft and loss by vigilantly monitoring store premises.
- Operated cash register to record transactions accurately and efficiently.
Courtesy Clerk
Naps Thriftway
Newberg, OR
05.2023 - Current
- Stocked shelves efficiently to ensure product availability.
- Operated cash register accurately during peak hours.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
Newberg Highschool
Newberg, OR06.2025
Skills
- Customer service
- Money handling
- Accuracy and precision
- Error detection
- Basic math
- Transaction processing
Timeline
Checker
Naps Thriftway
06.2025 - Current
Courtesy Clerk
Naps Thriftway
05.2023 - Current
High School Diploma -
Newberg Highschool