Brondon Robinson
Richards,TX
Summary
Experienced insurance professional with 3-year career assessing properties and Auto, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Property Desk Adjuster
Alacrity Solutions/ USAA
Irving, TX
07.2024 - 11.2024
- Investigated and analyzed property damage claims to determine coverage, liability, and damages.
- Provided detailed estimates of repair costs for damaged properties.
- Worked with clients to ensure timely completion of paperwork and claim processing.
- Assessed the value of damaged property based on current market conditions.
- Determined liability by reviewing policy documents, contracts, and other relevant documents.
- Communicated regularly with clients regarding status updates on their claims.
Property Desk Adjuster
Alacrity Solutions/ MSI/QBE
Irving, TX
01.2024 - 07.2024
- Investigated and analyzed property damage claims to determine coverage, liability, and damages.
- Advised clients on best practices for preventing future losses due to property damage.
- Maintained accurate records of all investigations into property damage claims.
- Researched applicable laws and regulations related to property damage claims.
- Communicated regularly with clients regarding status updates on their claims.
- Analyzed financial data associated with property damage claims such as repair costs or replacement values.
Auto Claim Specialist
State Farm
Richardson, TX
05.2023 - 12.2023
- Reviewed automobile policy coverage and determined benefits for claimants.
- Investigated auto insurance claims to ensure accuracy and completeness of information.
- Negotiated settlements with claimants, attorneys, and other parties involved in the claims process.
- Analyzed accident reports to determine liability and damages in accordance with applicable laws.
- Assessed damage estimates by reviewing repair bills from body shops or mechanics.
- Received incoming calls from insureds or claimants seeking assistance with their auto claims
Property Desk Adjuster
Davies/USAA Insurance
Coppell, TX
01.2023 - 05.2023
- Contacts named insured to perform Quality First Contact to provide claim process overview, set expectations, confirm the facts of loss, and provide field adjuster's contact information
- Determines coverage and amounts for additional living expenses such as rental housing, travel, meals, etc.
- Reviews and reconciles insured's contactor repair estimates to resolve differences and issue supplement settlement payments if warranted.
- Determines coverage and calculates appropriate settlement amounts.
- Issues settlement checks to insured and writes closing reports.
- Enters claims information, using client's proprietary software, if applicable.
Desk Adjuster
Pilot/ All State
Richardson, Tx
03.2022 - 12.2022
- Delivered exceptional customer service to clients by communicating information, and actively listening to concerns.
- Input claim information and payments into company database.
- Analyzed information gathered by investigations and reported findings and recommendations.
- Communicated with contractors to obtain claim information for processing.
- Investigated properties, classified damages, and created estimates outlining repair costs.
Education
MyComputerCareer.com
Dallas, TX12-2020
High School Diploma -
America's National Christian Academy
Arlington, TX05-2011
Skills
- Highly skilled in PC proficiency (Windows, Word Processing, Excel, and Adobe
- Strong written, problem solving and oral communication skills
- Proficient in Xactimate, Xact Analysis, Guidewire
- Common Knowledge of insurance policies and endorsements
- Understanding of residential construction materials and standards
- Claims Investigation
Certification
- State Licenses: TX, CT, DE, FL, KY, NC, NH, NM, OK, RI, SC,VT, WY.
- State Farm Auto Certification
- State Farm Estimatics Certification
- State Farm Policy Certification
Timeline
Property Desk Adjuster
Alacrity Solutions/ USAA
07.2024 - 11.2024
Property Desk Adjuster
Alacrity Solutions/ MSI/QBE
01.2024 - 07.2024
Auto Claim Specialist
State Farm
05.2023 - 12.2023
Property Desk Adjuster
Davies/USAA Insurance
01.2023 - 05.2023
Desk Adjuster
Pilot/ All State
03.2022 - 12.2022
- State Licenses: TX, CT, DE, FL, KY, NC, NH, NM, OK, RI, SC,VT, WY.
- State Farm Auto Certification
- State Farm Estimatics Certification
- State Farm Policy Certification
MyComputerCareer.com
High School Diploma -
America's National Christian Academy
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