Brook Bernal
Beaverton,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Guest Service Agent
Aloft Hotel
10.2024 - Current
- Resolved billing disputes promptly, maintaining professionalism and customer satisfaction throughout the process.
- Balanced cash drawer accurately at the end of each shift, ensuring accountability for all transactions processed during work hours.
- Managed high call volumes, providing prompt assistance with reservations, cancellations, and general information.
- Handled sensitive customer information securely, ensuring the protection of personal data while processing payments or updating records.
Via Fill Operator
TTM TECHNOLOGIES INC
09.2023 - 06.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Working independently and as a team when needed in a fast-paced dynamic environment to achieve daily goals and ensure quality work.
Education
Associate of Science - Medical Diagnostic Sonography
Oregon Institute of Technology
Portland Oregon06-2028
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
Timeline
Guest Service Agent
Aloft Hotel
10.2024 - Current
Via Fill Operator
TTM TECHNOLOGIES INC
09.2023 - 06.2024
Associate of Science - Medical Diagnostic Sonography
Oregon Institute of Technology
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