Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Successful background in matching employees with roles for maximum performance.
Hi, I’m
Brook Hokana
Temecula,United States
Summary
Overview
10
years of professional experience
Work History
Hokana Performance HorsesTemecula, California
Business Manager
11.2012 - Current
Job overview
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Implemented automation strategies for office operations, correspondence management, schedule coordination and recordkeeping.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Brought in new business connections and revenue generation opportunities by improving networking strategies.
- Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Education
Colorado Academy of Veterinary TechnologyColorado Springs, CO
GED
01.2012
University Overview
Julian Charter SchoolTemecula
High School Diploma
05.2008
University Overview
Skills
- Billing Statement Management
- Accounts Payable and Accounts Receivable
- Adobe Systems Adobe Creative Suite
- Hand and Power Tool Operation
- Project Management
- Job Assignments
Timeline
Business Manager
Hokana Performance Horses
11.2012 - Current
Colorado Academy of Veterinary Technology
GED
Julian Charter School
High School Diploma
Similar Profiles
Marcus FrazierMarcus Frazier
Trainer and Riding Instructor at Marcus Frazier Performance HorsesTrainer and Riding Instructor at Marcus Frazier Performance Horses
Courtney MulcahyCourtney Mulcahy
Horse Trainer at Courtney Mulcahy Performance HorsesHorse Trainer at Courtney Mulcahy Performance Horses
Taylor BudgeTaylor Budge
Loper at Budge Performance Horses LLCLoper at Budge Performance Horses LLC
William BesterWilliam Bester
Electrical Apprentice at Epic ElectricElectrical Apprentice at Epic Electric
Zuhayr ChoudhryZuhayr Choudhry
Prospect Camp Assistant at UC San Diego BaseballProspect Camp Assistant at UC San Diego Baseball