Brook Ledesma
Bridge City
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
2
2
years of professional experience
Work History
Front Desk Coordinator
Bronze Body Tanning Salon
02.2024 - Current
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
Secretarial Assistant
Culture Center Of Arts
12.2022 - 12.2023
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Managed appointment scheduling for multiple staff members, ensuring smooth daily operations.
Cold Caller/Marketing and Social Media Coordinator
State Farm
01.2022 - 09.2022
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
- Built relationships with customers using strong persuasion and active listening skills.
Education
High School Diploma -
Pen Foster
Online 05.2022
Skills
- Administrative Skills
- Administrative Support
- POS Systems
- End-of-day reporting
- Verbal and written communication
- Organization
- Document and File Management
Timeline
Front Desk Coordinator
Bronze Body Tanning Salon
02.2024 - Current
Secretarial Assistant
Culture Center Of Arts
12.2022 - 12.2023
Cold Caller/Marketing and Social Media Coordinator
State Farm
01.2022 - 09.2022
High School Diploma -
Pen Foster
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