Brooke Adams
Lancaster,PA
Summary
Personable and compassionate individual with natural ability to connect with others. Possesses foundational understanding of mental health concepts and adept in implementing therapeutic activities and assisting in daily care. Committed to making meaningful impact by supporting and guiding individuals towards improved mental well-being.
Overview
4
4
years of professional experience
Work History
Behavior Health Technician
Paragon Behavioral Health
02.2025 - Current
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Self Checkout Cashier
Weis Markets Inc
12.2021 - 02.2025
- Resolved technical issues at self-checkout stations, reducing downtime and improving overall efficiency.
- Contributed to store-wide goals for sales volume and customer satisfaction by ensuring smooth operations of the self-checkout area.
- Ensured availability of adequate supplies such as receipt paper rolls and plastic bags, replenishing them regularly at each station for customer convenience.
- Troubleshot minor technical issues at the self-checkout stations, such as paper jams or scanner errors, keeping downtime to a minimum.
Education
Bachelor of Arts - Psychology
Millersville University of Pennsylvania
Millersville, PA05-2027
Skills
- Documentation skills
- Behavioral analysis
- Behavior observation
- De-escalation techniques
Timeline
Behavior Health Technician
Paragon Behavioral Health
02.2025 - Current
Self Checkout Cashier
Weis Markets Inc
12.2021 - 02.2025
Bachelor of Arts - Psychology
Millersville University of Pennsylvania
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