Brooke Allen
Pickerington,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Office Manager
G & R Equipment Services
09.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Warehouse Worker
Victoria's Secret & PINK
08.2022 - 09.2023
- Loaded, unloaded, and moved material to and from storage and production areas
- Consistently lifted materials weighing as much as 50+ pounds.
- Maintained clean work spaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Drove forklifts, pallet jacks and other equipment to move materials.
Warehouse Worker
Rogue Fitness
08.2020 - 08.2022
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean work spaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Consistently lifted materials weighing as much as 50+ pounds.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Reduced order processing times with meticulous attention to order picking and packaging.
Stocker
Kroger
03.2017 - 08.2020
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked for outdated and overripe grocery items and removed from inventory.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
- Reduced out-of-stock instances through diligent monitoring of inventory levels and timely restocking efforts.
- Participated in seasonal resets, rearranging store layouts according to planograms for improved customer navigation experiences.
- Stocked designated items on shelves, end caps and displays.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Education
High School Diploma -
ECOT
Columbus, OH05-2018
Skills
- Customer service
- Office management
- Organizational skills
- Billing
- Credit and collections
- Employee training
- Computer skills
- Data entry
- Supply management
Languages
English
Full Professional
Interests
- I like working with my hands and fixing things
- Baking
- Music
- Gym Workouts
- Video Gaming
- DIY and Home Improvement
Timeline
Office Manager
G & R Equipment Services
09.2023 - Current
Warehouse Worker
Victoria's Secret & PINK
08.2022 - 09.2023
Warehouse Worker
Rogue Fitness
08.2020 - 08.2022
Stocker
Kroger
03.2017 - 08.2020
High School Diploma -
ECOT
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