Brooke Baker
Holly Springs,NC
Summary
Proven leader in retail operations, excelling in customer care and inventory management at Dicks Sporting Goods. Demonstrated ability to enhance team performance and customer satisfaction through effective training and collaboration. Skilled in client relationship management and sales training, achieving significant improvements in customer service standards. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales.
Overview
1
1
year of professional experience
Work History
Lead Sales Associate
Dicks Sporing Goods
08.2023 - Current
I am a Footwear Lead for Dicks Sporting Goods. I control three backrooms as well as processing and stocking merchandise according to store standards. I also train new employees as well as giving great customer service and providing recommendations to the customers.
Education
High School Diploma -
Holly Spring High School
Holly Springs NC05.2023
Skills
Customer Service
Retail Store Operations
Cash Handling
Team Leadership
Goal-Oriented
Flexible Schedule
Customer Needs Assessment
Sales Training
Teamwork and Collaboration
Client Relationship Management
Inventory and Stocking
Customer care
Timeline
Lead Sales Associate
Dicks Sporing Goods
08.2023 - Current
High School Diploma -
Holly Spring High School
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