Brooke Beard

• Managed a high volume of inbound calls, maintaining professionalism and efficiency under pressure.
• Contributed to the overall growth of the company by consistently surpassing sales targets and delivering exceptional customer experiences throughout each transaction.
• Increased client retention through personalized attention and proactive problem solving.
• Learned and followed customer service policies and procedures to meet organizational and industry standards.

Maintained cleanliness and safety of designated roadways by collecting and properly disposing of litter and debris.

Promoted environmental stewardship and community pride through consistent public space upkeep.

Followed safety protocols while working in high-traffic areas and variable weather conditions.

Demonstrated reliability, punctuality, and a strong work ethic as part of a community service team.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.