Summary
Overview
Work History
Education
Skills
Timeline
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Brooke Bellos

Lee's Summit,MO

Summary

Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Amazing Lash Studio. Excelled in problem-solving and multitasking, boosting revenue through strategic marketing and process optimization. Skilled in staff development and customer relationship management, consistently exceeding production targets by fostering a culture of reliability and adaptability.

Overview

8
8
years of professional experience

Work History

Multi-Unit Director

Amazing Lash Studio
08.2020 - Current
  • Monitored industry trends closely so as always staying ahead of the competition by adopting new approaches or technologies when relevant.
  • Improved customer satisfaction levels by overseeing quality assurance initiatives and addressing feedback promptly.
  • Collaborated with senior leadership on strategic planning initiatives to align multi-unit operations with overall organizational goals.
  • Increased revenue generation by implementing effective marketing strategies and promotions.
  • Enhanced team performance through targeted recruitment, training, and development initiatives.
  • Boosted overall productivity by streamlining operational processes across multiple units.
  • Optimized inventory management practices for greater efficiency and reduced waste.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced operational risks while organizing data to forecast performance trends.

Production Supervisor

Schult Industries
05.2017 - 08.2020
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Established clear priorities and production quality standards.
  • Managed team of 5 production associates, overseeing productive production processes and meeting all deadlines.
  • Evaluated existing production processes and identified areas for improvement.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
  • Evaluated employee performance regularly against established benchmarks for ongoing personnel development.

Education

Esthetician License - Esthetician

Summit Salon Academy
Independence, MO
04-2021

High School Diploma -

Grain Valley High School
Grain Valley
05-2018

Skills

  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Effective leader
  • Operational Efficiency
  • Staff training/development
  • Customer Relationship Management
  • Time management abilities
  • Adaptability
  • Project Management
  • Supervision and training
  • Sales oversight

Timeline

Multi-Unit Director

Amazing Lash Studio
08.2020 - Current

Production Supervisor

Schult Industries
05.2017 - 08.2020

Esthetician License - Esthetician

Summit Salon Academy

High School Diploma -

Grain Valley High School

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Brooke Bellos