Brooke Biggin
Phoenix
Summary
Demonstrated expertise in front desk operations, delivering exceptional administrative and customer service support in dynamic environments.
Overview
4
4
years of professional experience
Work History
Executive Assistant/Receptionist
Arizona Governors Office
Phoenix, AZ
05.2025 - Current
- Answers phone calls, responded to inquiries, and provided accurate information to clients and staff. Maintained a welcoming atmosphere for all visitors and ensured smooth check-in and check-out procedures. Managed confidential information with discretion and followed strict confidentiality protocols. Adapted to changing priorities in a fast-paced office environment while maintaining attention to detail.
Cashier/Cook/Server
Whataburger
Phoenix, AZ
07.2022 - Current
- Delivered exceptional customer service by greeting customers, processing transactions, and addressing inquiries promptly. Managed cash register operations, handled payment card processing, and ensured accurate change. Maintained cleanliness and organization of work area to support a welcoming environment. Worked efficiently in a fast-paced setting, multitasking between cashier, cook, and server roles. Assisted team members to ensure smooth operations during busy periods.
Administrative Support Specialist
Arizona Secretary of States Office
Phoenix, AZ
10.2023 - 05.2025
- Managed incoming calls and provided professional assistance or redirected calls as needed. Scheduled appointments and kept organized records for internal and external stakeholders. Delivered front office support by greeting visitors and ensuring a positive first impression. Demonstrated strong organizational skills by managing multiple priorities and meeting deadlines. Maintained confidentiality when handling sensitive information and documentation.
Medical Office Assistant
HOPE HOSPICE
Scottsdale, AZ
02.2023 - 04.2023
- Conducted patient intake and handled front desk duties, ensuring accurate record keeping. Responded to phone calls and provided information to clients and staff. Supported daily office operations by assisting with general office tasks in a medical setting.
Education
High school diploma - undefined
Central California Connections Academy
California06.2023
Skills
- Customer service
- Front desk operations
- Record keeping
- Multitasking
- Organizational skills
- Greeting clients
- Problem-solving
- Communication skills
- Computer skills
- Attention to detail
Timeline
Executive Assistant/Receptionist
Arizona Governors Office
05.2025 - Current
Administrative Support Specialist
Arizona Secretary of States Office
10.2023 - 05.2025
Medical Office Assistant
HOPE HOSPICE
02.2023 - 04.2023
Cashier/Cook/Server
Whataburger
07.2022 - Current
High school diploma - undefined
Central California Connections Academy