Brooke Bradford
Sciotoville
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Utility Hotel
Norwegian Cruise Line
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while cleaning public areas.
- Managed time efficiently in order to complete all tasks within deadlines.
Housekeeper
American Cruise Lines
04.2024 - 08.2024
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Direct Support Professional
Scioto Residential Services
08.2023 - 04.2024
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Crew Member
Perry’s Pizza Barn
09.2020 - 07.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Housekeeper
King’s Daughters Medical Center
02.2022 - 12.2022
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
City Carrier Assistant
United States Postal Service, USPS
12.2020 - 08.2022
- Operated vehicles and equipment to transport packages and mail pieces.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
HR Coordinator
Tech Medical Services
02.2020 - 12.2020
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Evaluated timecards for accuracy on regular and overtime hours.
Scheduler
Big Sandy Superstores
12.2018 - 03.2019
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer service success rates by quickly resolving issues.
Patient Care Coordinator
Premier Physical Therapy
04.2018 - 12.2018
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Worked with patients to schedule tests and procedures.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
Education
High School Diploma -
Eastern Local Schools
05.2015
CNA, Phlebotomy - Allied Health
Pike County Career Technology Center
05.2015
Skills
- First Aid and Safety
- Friendly, positive attitude
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
Certification
- Safety Training -Piney Point 2025
- MMC
Timeline
Utility Hotel
Norwegian Cruise Line
04.2025 - Current
Housekeeper
American Cruise Lines
04.2024 - 08.2024
Direct Support Professional
Scioto Residential Services
08.2023 - 04.2024
Housekeeper
King’s Daughters Medical Center
02.2022 - 12.2022
City Carrier Assistant
United States Postal Service, USPS
12.2020 - 08.2022
Crew Member
Perry’s Pizza Barn
09.2020 - 07.2023
HR Coordinator
Tech Medical Services
02.2020 - 12.2020
Scheduler
Big Sandy Superstores
12.2018 - 03.2019
Patient Care Coordinator
Premier Physical Therapy
04.2018 - 12.2018
CNA, Phlebotomy - Allied Health
Pike County Career Technology Center
High School Diploma -
Eastern Local Schools
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