Brooke Bradford
Houston,TX
Summary
Results-driven General Manager with 15 years experience leading operations, developing high-performing teams, and driving revenue growth. Recognized for strong communication skills and consistent execution in fast paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
General Manager
Specs Family Partners
08.2009 - Current
- Team Supervision
- Build, recruit, and lead a team of 30+ personnel, including department managers, cashiers, custodians, and sales representatives.
- Establish a work culture of accountability to drive operational excellence and lead initiatives to improve staffing coverage and increase team morale
- Oversee day to day operations and functions for a fast paced liquor, wine, and fine foods retail establishment generating $16M in gross annual revenue, including staffing, vendor management, and guest relations
- Manage the development and implementation of new safety protocols during COVID-19 in alignment with CDC guidelines
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reported issues to higher management with great detail.
General Manager
Spencer Gifts
10.1999 - 05.2008
- Build, recruit, and lead a team of 15+ personnel, including department managers, cashiers, and sales representatives
- Inventory control partnering with mall security and corporate office
- Create employee programs for monthly sales goals targeting various audiences
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Print Shop Lead
University Of Texas At Arlington
08.2007 - 05.2009
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Identified issues, analyzed information and provided solutions to problems
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
Education
Bachelors of Fine Arts - Fine Art
University of Texas at Arlington
Arlington, Texas05-2009
Associates in Fine Art - Printmaking/ Drawing
Houston Community College
Houston, Texas05-2005
Skills
- Leadership experience
- Self Starter
- Employee Engagement
- Workflow Delegation
- Employee Onboarding
- Visual Merchandising
Accomplishments
Certification
TABC Certified Texas Alcohol and Beverage Commision June 2025
Timeline
General Manager
Specs Family Partners
08.2009 - Current
Print Shop Lead
University Of Texas At Arlington
08.2007 - 05.2009
General Manager
Spencer Gifts
10.1999 - 05.2008
Bachelors of Fine Arts - Fine Art
University of Texas at Arlington
Associates in Fine Art - Printmaking/ Drawing
Houston Community College