Brooke Bradley
Spanish Fort,AL
Summary
Detail-oriented professional with a versatile background in customer service and office administration. Skilled in time management and inventory control, ready to leverage expertise to enhance operational efficiency and support team success.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Daphne, Alabama
08.2023 - Current
- Provided exceptional customer service in a fast-paced environment.
- Welcomed customers warmly upon entry to the café and took orders for coffee drinks, food items, and other beverages.
- Engaged with customers to assess preferences, effectively promoting seasonal products and special offers.
- Crafted high-quality beverages following standard recipes and customer preferences.
- Trained new baristas on coffee preparation techniques to maintain product quality and consistency.
- Managed inventory and restocked supplies to ensure availability of key ingredients and equipment.
- Followed health, safety and sanitation guidelines to pass state inspections.
Office Assistant/Front Desk Receptionist
Cunningham Bounds LLC
Mobile, Alabama
05.2021 - 10.2023
- Greeted clients upon arrival, fostering positive first impressions and enhancing client experience.
- Answered and directed calls to appropriate personnel efficiently.
- Managed incoming mail and coordinated document distribution to ensure timely communication across departments.
- Maintained and organized office space to enhance functionality.
- Executed personal and business errands to facilitate smooth daily operations.
- Conducted inventory checks to ensure accurate stock levels.
Education
Business Administration
Arizona State University
Tempe, AZ09-2026
Some College (No Degree) - Accounting
University of Mobile
Mobile, ALSkills
- Customer service
- New hire training
- Inventory management
- Cash handling
- Time management
- Team collaboration
Timeline
Barista
Starbucks
08.2023 - Current
Office Assistant/Front Desk Receptionist
Cunningham Bounds LLC
05.2021 - 10.2023
Business Administration
Arizona State University
Some College (No Degree) - Accounting
University of Mobile