Brooke Brewer

Patient Care Coordinator with experience managing front office operations in an optometry practice. Responsibilities include greeting and checking in patients, assisting with intake paperwork, verifying and processing vision and medical insurance, collecting payments, and maintaining accurate patient records. Provides administrative and clinical support by coordinating patient flow, scheduling appointments, and assisting optometrists with diagnostic imaging and light therapy treatments as needed. Strong focus on customer service, communication, and creating a positive patient experience.

• Experienced General Manager with 4 total years in the hotel industry, excelling in overseeing daily operations, driving guest satisfaction, and optimizing team performance.
• Skilled in managing all hotel departments, including front desk, housekeeping, and food & beverage, while ensuring high service standards and operational efficiency.
• Demonstrated leadership in training and motivating staff to deliver exceptional guest experiences and resolving issues promptly.
• Proficient in budget management, revenue optimization, and developing strategies to increase bookings and overall profitability.
• Strong focus on maintaining quality, safety standards, and fostering a positive work environment.

• My responsibilities were everything that needed done, such as making sure everything is clean, stocked, and customer ready.
• I worked as a cook and in the front of the store.
• I trained to be an assistant manager, I carried keys to the store, I had access to safes and petty cash/deposit.
• The environment is extremely fast paced and constantly in contact with customers, which is what I seek.
• I love helping people anyway i can.