Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brooke Brimer

Owasso,OK

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

10
10
years of professional experience

Work History

Office Manager

RainTech Roofing
Bixby, OK
11.2022 - Current
  • Maintained filing system for records, correspondence and other documents.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Developed and implemented office policies and procedures.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Provided administrative support to management team including preparing reports and presentations.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Public Adjuster

Sky Diamond Adjusting
Owasso, OK
01.2017 - 11.2022
  • Investigated insurance policy provisions and coverage limits to determine the scope of claimable damages.
  • Conducted on-site inspections of damaged property and documented findings in detailed reports.
  • Gathered evidence such as photographs, witness statements, and repair estimates to support claims.
  • Negotiated with insurance companies to secure maximum compensation for clients.
  • Prepared cost estimates of repairs and replacement costs for damaged items or structures.
  • Maintained accurate records of all claim activities, including correspondence with insurers, contractors, and other parties involved in the process.

Office Manager

Owasso Auto Care
Owasso, OK
01.2016 - 12.2016
  • Supervised staff members, organized schedules and delegated tasks.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Customer Service Representative

Owasso Eye Institute
Owa, OK
02.2015 - 01.2016
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

High School Diploma -

Owasso High School
Owasso, OK
05-2002

Skills

  • Customer Service
  • Employee Supervision
  • Office Management
  • Staff Management
  • Customer Relations
  • Conflict Management
  • Staff Training
  • Team Supervision

References

References available upon request.

Timeline

Office Manager

RainTech Roofing
11.2022 - Current

Public Adjuster

Sky Diamond Adjusting
01.2017 - 11.2022

Office Manager

Owasso Auto Care
01.2016 - 12.2016

Customer Service Representative

Owasso Eye Institute
02.2015 - 01.2016

High School Diploma -

Owasso High School

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Brooke Brimer