Brooke Brown
Madison,AL
Summary
Detail oriented Certified Clinical Medical Assistant of almost 10 years with expertise in HIPAA compliance and patient education. Proven ability to train staff and enhance patient outcomes through effective communication and support. Known for attention and professionalism, effectively enhancing patient care and operational efficiency with a desire to learn and further my knowledge and career in healthcare.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Heart Center. LLC
Madison, AL
09.2016 - Current
- Maintained accurate medical records and documentation according to HIPAA regulations.
- Demonstrated strong multitasking skills while juggling multiple responsibilities like answering nurse phones, working in the clinic setting to help assist physicians, nurses and techs, and helping manage test results.
- Educated patients on treatment plans, medication usage, and preventive care strategies.
- Trained new staff on clinical procedures and office policies to ensure seamless operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms to collect and document patient medical information along with collecting EKGs and vitals.
- Called and faxed pharmacies to submit prescriptions and refills along with managing patient assistance applications.
- Maintaining a clean, comfortable, and organized treatment environment.
- Enhanced patient outcomes by providing knowledgeable education on results, medications, and other physician instructions.
Certified Clinical Medical Assistant
American Family Care, Inc
Madison, AL
05.2016 - 09.2016
- Directly assisted physicians in patient examinations and procedures, ensuring comfort and safety.
- Assisted with diagnostic testing by collecting and processing specimens along with drawing and giving injections according to patient needs after physician examinations.
- Performed the work up for sports physicals and completed all paperwork post exam.
- Collaborated with multidisciplinary teams to improve patient care outcomes through effective communication.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure, weight and all vitals.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
Education
Health Sciences
Calhoun Community College
Tanner, AL2016
Health Sciences
University of North Alabama
Florence, AL2009
Skills
- HIPAA compliance
- Professionalism and ethics
- Detail oriented and eager to learn
- CPR certified
- BLS certified
- EKG monitoring
- Vital sign monitoring
- Medical history recording
- Healthcare software usage
- Medical equipment operation
- Medical terminology proficiency
- Immunization administration
- History with managing multiline phone systems
Accomplishments
- Recognized for outstanding dedication to patient care and going above and beyond by receiving the Heart Center Employee of the Week based off of patient surveys in 2017.
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid/CPR Certified
- BLS Certified
Languages
English
Full Professional
Timeline
Certified Clinical Medical Assistant
Heart Center. LLC
09.2016 - Current
Certified Clinical Medical Assistant
American Family Care, Inc
05.2016 - 09.2016
Health Sciences
Calhoun Community College
Health Sciences
University of North Alabama