Brooke Chapman
Summary
I am a college sophomore at Grand Canyon University where I am studying exercise science with a minor in nutrition. I am currently on the path to becoming an occupational therapist and I am looking for a part time job in a clinical setting. I have multiple years of work experience that have involved food service, child care, and office work. I have a pleasant demeanor, like to smile, and believe in great customer service. I am looking to stay busy in college and want to make work a priority.
Overview
3
3
years of professional experience
Work History
Hostess
Havoc House Restaurant
08.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Day Camp Counselor
Grace Christian School, Camp
06.2021 - Current
- Summer Job, that I plan to continue to work at when not at GCU
- Worked with children of varying age, interest, skill and developmental levels
- Led groups of children safely through a variety of camp activities
- Organized and guided group activities by leading, coaching and participating with campers.
Junior Counselor
Grand Canyon Education
02.2023 - 08.2023
- Effectively built relationships and trust over the phone with students, parents, or high school administrators, who may have not been familiar with GCU while sharing my GCU student experience.
- Guided prospective students through the free application and enrollment process to eliminate any obstacles or misunderstandings in the admissions process.
- Resolved issues promptly using good judgment, problem-solving and negotiation skills.
Cashier
Perry's Pizza and Italian Restaurant
03.2021 - 11.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked closely with the shift manager to solve problems and handle customer concerns
- Prepared orders for customers from a takeout counter
- Cleaned the dining portion of the restaurant thoroughly after shifts.
Education
No Degree - Exercise Science Emphasis in Sport's Performance
Grand Canyon University
Phoenix, AZ05.2026
High School Diploma -
Pacifica High School
Garden Grove, CA06.2022
Skills
- Phone Inquiries
- Effective Communicator
- Camper Supervision
- Guest Inquiries
- Time Management Skills
- Staff Training
Timeline
Hostess
Havoc House Restaurant
08.2023 - Current
Junior Counselor
Grand Canyon Education
02.2023 - 08.2023
Day Camp Counselor
Grace Christian School, Camp
06.2021 - Current
Cashier
Perry's Pizza and Italian Restaurant
03.2021 - 11.2021
No Degree - Exercise Science Emphasis in Sport's Performance
Grand Canyon University
High School Diploma -
Pacifica High School
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