Brooke Chiasson
Stephenville
Summary
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
Weatherford, TX
03.2025 - Current
- Fast-friendly service in high-volume, fast-paced environment, POS/Aloha knowledge, took and delivered accurate orders, promoted specials, ensured guest satisfaction through attentive and professional service, handled cash and card transactions with precision, and collaborated with team members to create a positive dining experience.
Manager
Mr. Jim’s
Springtown, TX
08.2021 - 08.2024
- Team leadership, customer service, inventory management, staff training and development, conflict resolution, health and safety compliance, time management
Server/Bartender
Boomerjacks
Lake Worth, TX
12.2022 - 12.2023
- Customer service, time management, multitasking, team collaboration, Point of Sale (POS) Systems, problem solving, communication
Education
N/A Degree - Business Major
Tarleton State University
Stephenville, TX08.2026
N/A Degree - Business Major minor in Marketing
Weatherford College
Weatherford, TX05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales techniques
- Team collaboration
- Guest relations management
Websites
LANGUAGES
English
KEY ACHIEVEMENTS
- Improved customer satisfaction scores by implementing new training program for staff
- Reduced labor costs by 12% through efficient scheduling and staff management
- Consistently received positive feedback and high ratings from customers on service quality
Timeline
Server
Texas Roadhouse
03.2025 - Current
Server/Bartender
Boomerjacks
12.2022 - 12.2023
Manager
Mr. Jim’s
08.2021 - 08.2024
N/A Degree - Business Major minor in Marketing
Weatherford College
N/A Degree - Business Major
Tarleton State University